Who Should Attend?
Everyone who feels that they need to acquire skills to help them overcome challenging conversations in order to achieve business and personal objectives & keep important relationships intact.
So what’s It All About?
This course will prepare you for high-stakes situations and will empower you to deal with emotional reactions during difficult conversations. You will be able to transform negative feelings into powerful dialogue and foster your communication skills to achieve business objectives and keep important relationships intact.
Our “Having that Difficult Conversation” programme equips you with the mind-set and skill-set required to have productive, real conversations that drive the right outcomes.
Are your managers having those important conversations? If not, why not?
Apprehensive of the consequences or just don’t know how to have that conversation!!
During this 2 day workshop participants will:
Certification of Competence will be granted on completion of training course